Legal

Refund
Policy.

Last updated: June 15, 2026

We want you to be happy with your purchase. This Refund Policy applies to Kit Builder and other digital products sold by Cola Shop (“Cola Shop,” “we,” “us,” or “our”).

1. 14-Day Money-Back Guarantee

If our software isn’t the right fit, you may request a refund within 14 days of your purchase. Because our products are digital and downloadable, we offer this window so you can try the software risk-free.

2. How to Request a Refund

To request a refund, email us at [email protected] with:

  • the email address used at checkout;
  • your order or receipt number; and
  • a short note about why you’d like a refund (optional, but it helps us improve).

3. How Refunds Are Issued

Approved refunds are processed to your original payment method. It typically takes a few business days for the funds to appear, depending on your bank or card provider. Once refunded, your license to use the software ends and you must remove all copies from your devices.

4. Exceptions

We may decline a refund request if:

  • the request is made more than 14 days after purchase;
  • there is evidence of abuse, fraud, or violation of our Terms of Service; or
  • a refund has already been issued for the same order.

5. Your Statutory Rights

Nothing in this policy limits any refund or cancellation rights you may have under applicable consumer protection laws in your country or region. Where local law grants you stronger rights, those rights apply.

6. Contact

Questions about a refund? Reach us at [email protected] and we’ll help you out.